Singabot
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Everything a front desk does.

Answer questions, book appointments, qualify leads and hand over to your team, across WhatsApp, your website and Messenger.
Singabot mascot surrounded by WhatsApp, email, web and messaging icons

One inbox for every channel.

WhatsApp, website chat, Facebook Messenger, Instagram, Telegram, Line and Shopify land in one shared inbox, so nothing slips through.
  • A separate inbox per channel or team
  • Auto-routing by channel or topic
  • Canned replies for your team
  • Automatic source citations in replies
All inboxes4 open
WhatsAppIs the course SkillsFuture-claimable?Answered
WebsiteDo you run classes in Malay?Answered
MessengerCan I speak to someone about a bulk order?To Sales
WhatsAppCan I move my class to Saturday?Rebooked
Knowledge used by the Academy inbox
Course catalogue 2026.pdfIn use
SkillsFuture and subsidy FAQIn use
Enrolment and refund policyIn use
Two Singabot mascots dressed as a butler and a cowboy

Answers from your own content.

Upload documents and FAQs, assign them to an inbox, and Singabot answers only from what applies there.
  • Set the persona, tone and instructions
  • Choose a fallback reply for out-of-scope questions
  • Update a document and answers update with it

Bookings, right in the chat.

Customers choose a branch, service, staff member and time without leaving WhatsApp. No phone calls needed.
  • Multi-branch, with the right details for each outlet
  • Track bookings by status: requested, confirmed, rescheduled
This week
TUE
10:00
Consultation, TampinesConfirmed
WED
14:30
Property viewing, show unitRequested
SAT
11:00
Trial class, BishanRescheduled
Singabot mascot helping two staff members

And everything else your team needs.

Human takeover

Assign an agent and Singabot steps back. Full history, internal notes.

Lead qualification

Captures contact details, budget, quantity and deadline.

Multilingual

English, Malay and Chinese, plus voice messages turned into text.

Analytics

Message volume, drop-offs, engagement and resolution times.

Automations

Trigger-based rules and macros, with routing by label and branch.

Roles and access

Decide who sees which inbox and branch. Data hosted in Singapore.

Broadcasts

Send announcements and follow-ups to your contacts in one go.

Mini CRM

Keep customer contacts and their conversation history in one place.

Works with your tools.

Connect Singabot to the systems you already use.

Webhooks

Send updates to your CRM or booking system as they happen.

Dashboard apps

See orders or customer records beside the chat.

LLM integration

Choose Claude, Gemini or OpenAI for suggested replies and conversation summaries.

E-commerce

Product and order questions from WooCommerce or Shopify (Standard package).

See it answer your customers' questions.

Free demo with our team in Singapore.
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Singabot
The AI assistant for Singapore businesses. Built and supported by Superfastech Pte Ltd.
© 2026 Superfastech Pte Ltd
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