Simple packages. Everything set up for you.
Choose the package that fits your channels and team. We share your exact price in the demo, with any grant support worked out.
SMEs are eligible for up to 50% business grant support for the adoption of Singabot, a Pre-Approved Solution under the IMDA SMEs Go Digital programme.
Starter
For a business starting on one channel, usually WhatsApp.
1
channel
5
users
30k
messages/mo
- 1 knowledge collection
- Built-in automations
- Multilingual and speech-to-text
Standard
Recommended
WhatsApp, website and Messenger together, for a growing team.
3
channels
10
users
70k
messages/mo
- 5 knowledge collections
- 1 webhook integration
- E-commerce integration
- Everything in Starter
Each knowledge collection holds up to 50,000 words.
Every package includes setup and training.
Our team does the work to get you live.
1
Scoping
Requirement gathering, business assessment and scoping with your team.
2
Setup
Channel integration, chatbot appearance and persona, data upload, knowledge training, source citations and anti-hallucination settings.
3
Go live and training
Testing with your team, go-live, then user onboarding and training.
Claiming the EDGE grant.
Eligible SMEs can get up to 50% of qualifying costs. Eligibility criteria apply; we check yours with you in the demo.
1
Book a demo
We confirm the right package and send your quotation.
2
Apply for EDGE
Your company applies on the Business Grants Portal before signing. We help you prepare it.
3
Go live
Once approved, we set up your channels and knowledge with you.
Compare packages
| Included | Starter | Standard |
|---|---|---|
| Channels | 1 | 3 |
| User licences | 5 | 10 |
| Messages a month | 30,000 | 70,000 |
| Knowledge collections | 1 | 5 |
| Webhook integrations | – | 1 |
| E-commerce integration | – | ✓ |
| Automations, multilingual, speech-to-text | ✓ | ✓ |
Add more when you need it.
Add-ons work with both packages. We include them in your quotation.
Extra users
Add user licences as your team grows.
Extra channels
Connect more channels, such as Telegram, Line or Shopify.
Extra knowledge collections
More collections for more products, services or branches.
Message top-ups
Add 10,000 messages a month at a time.
Questions before you book
Your quotation depends on your channels and setup. We’ll go through it with you in the demo, including how to apply for grant support.
WhatsApp Business, website chat, Facebook Messenger, Instagram, Telegram, Line and Shopify.
On AWS in Singapore, supporting your PDPA obligations.
Yes. Any agent can take over with one click and sees the whole conversation. Singabot stops replying while an agent is assigned.
A ticketing helpdesk and a written SLA. Severity 1 issues are resolved within 8 hours, or a workaround within 12.
The AI assistant for Singapore businesses. Built and supported by Superfastech Pte Ltd.
© 2026 Superfastech Pte Ltd